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Thursday, March 8, 2012

Downloadable Contempt (Part 2)

In Part 1, I discussed the model in which game companies produce new DLC. A model that is effective, efficient, but easy to misunderstand by the consumer who is already more than wary about DLC and being exploited.

This has been a big issue for Capcom in the last two years. When Marvel VS. Capcom 3 was released, one of the first things people were clamoring for was more of their favorite characters via DLC. Capcom even went as far as to state that future characters would be available (Jill from RE5 and Shuma Gorath from Marvel being available to anyone who bought the collector's edition right off the bat) and even held a giant poll to find out who the people wanted the most.

Then... silence. Capcom went quiet for nearly half a year and no one heard much of anything in terms of future content for the game. People expected, though, that the longer they waited the closer they were getting to new characters being made available.

To everyone's surprise (and anger) Capcom would forgo downloadable content altogether for the game and produce an upgraded edition: Ultimate Marvel VS. Capcom 3.

It should be of note that this was not the first time the company had done something similar. Months before, Street Fighter IV had it's own expansion, Super Street Fighter IV. One of the reasons that most people were more accepting of this release was due to it's sizable increase in characters, re-balancing of all of the original characters, new endings animations, and the length of time between the game's release. Not that there weren't people who were still frustrated by this, but the level of vitriol was nothing compared to the volume received over UMvC3's release.

"The company promised us DLC!" "We're paying 40 bucks for the same game with only a few new characters!" These are legitimate concerns, at face value. Capcom had indeed gone back on their word to release these characters as DLC and the $40 price tag for what essentially felt like a shameless cash-in most likely hurt their sales and fan-relations in the long-run.

However, I personally believe there are some legitimate defenses to be made for their decision.

First off, let's take a look at the expanded character roster. Twelve new characters, on top of the original 36, unlocked at the very beginning. Let's look at that in terms of DLC, shall we? How much do you think each character would have been sold for? I honestly wouldn't consider anything less than $2 a piece, $4 dollars maximum. So let's go ahead and average it out at $3. 12 x 3 = 36. $36 for twelve new character. Can you imagine if it were $4 a character? Or, even worse, the original $5 a character people without the collector's edition had to pay for Shuma Gorath and Jill Valentine?

Secondly, every single character in the game was tweaked and rebalanced. Some to lesser extents, some to greater. There wasn't a single character who wasn't modified to account for the new roster or to fix some issue people had commonly complained about. These alterations would be necessary and ultimately would have also cost money to implement. Not to mention all the new modes and features that were added.

Not to mention consistency between people playing online. Let's consider that all these characters had been DLC. You bought Rocket Raccoon, Iron Fist, and Virgil, but the person you want to fight has a team made up entirely of Frank West, Phoenix Wright, and Strider Hiryu... characters you did -not- download. Or, consider that they have all their characters with the updated tweaks and adjustments and you do not. Exactly how is Capcom supposed to account for this?

That's where things start to get really messy, bringing us to today.

Capcom recently made yet another controversial move with their latest release, Street Fighter X Tekken. Not only were there several DLC characters announced before the game's release, these characters were also already on the disc, locked. They would required a downloaded code, which the customer would have to pay for, to gain access to these new characters.

Capcom said the main reason these characters would be available on the disc was for two reasons: To provide compatibility with those who had unlocked the characters and who hadn't, to cut down on hard-drive space the player, and to negate the necessity of a Super edition down the line.

This did not sit well at all.

"We paid $60 for the game! We deserve what's on the disc!" "Those characters were already completed, why aren't they part of the game!?" "This is a slippery slope! Soon, you'll pay $60 for single player, $10 for multiplayer, then $5 for extra characters!" I should note that last one there is a terrible fallacy.

With the way this model works, you are paying $60 for the complete game. The complete game being everything that is NOT DLC. The DLC content, as stated in part 1, was developed post production of the initial game, during it's testing and certification. Thus, again, the original budget and project scope did not account for them.

If the characters WERE included in the original game, the production budget would have been higher, development time longer, and we'd be looking at a 70-80 dollar game. The costs must be recouped somehow and people need to stop automatically assuming that companies are trying to swindle you out of your money.

Remember, you were ultimately going to have to pay for these characters sometime down the road if they'd just held off on them. Again, this is the EXACT SAME SITUATION, just at a different TIME. Earlier instead of later and done in a way that, ultimately, costs Capcom LESS money and you the exact same amount.


If you have a dissenting opinion, questions, comments or just want to bang your head against the keyboard and click "Post" then please! I'd love to talk about this with people!

9 comments:

  1. I do love how you approach part 1 and this one all I've been getting is people bitch about the game without any reason. Not sure but this is a thought of what Capcom's motive about Street Fighter x Tekken. Since the characters, costumes (yeah, I seen the video), and possibly the colors are in the disc. for a 60, 70 dollars for the special edition. Don't we believe that is WAY too much as it already is for a 60 70 buck game? I would say yeah it is. Alot more than Soul Calibur V in how they created that game.

    It's hard to approach on something that was already spotted on youtube, and that's worth money to people of "extra content" put in for the game.

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  2. I think its kinda of scummy what they did here, but I also think people are getting way to angry about this. Its just a shame that what looks like a really good game has to be tarnished by this DLC situation. Why can't they be unlocked through actually playing the game like they used too, and paying for them would be an alternative for people who don't want to play the single player or tournament organizers?

    Also just something I noticed, but you used "not to mention" as a sentence starter twice in a row.

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    1. but we have to also complain about what the hackers and data diggers done. What their approach was was to bring that hatred out. That's what I've seen and experienced.

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    2. indeed, their only real intention seemed to be was to stir up hate and drama.

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  3. I personally believe that it is unacceptable for BioWare to have done what they did. Clearly they already knew and had written the story for From Ashes. They had an integral part of the story written up with the specific intention of cutting it loose and giving those scripts/voicework/programming to another team to justify charging extra money for it.

    While your justifications are mostly valid, I completely disagree that the game would have "had to cost more" if they'd have left it to internal development. If all the time it took to develop was from the end of ME3's development to near the end of the certification, ALL in time to have it out and packaged with the CE and available to buy, it quite obviously wasn't costly enough to require extra revenue to make up for it. Indeed, they just gave it to an external dev team to justify charging more money for something they developed (writing and planning is development) as an important part of the main narrative.

    Now, don't get me wrong, I completely agree that the devs who worked on it deserve to be paid (btw, they already HAVE been paid, as I'm pretty sure they don't work for free until sales start bringing money in), and the sales of the DLC will justify paying them to do it. Business, after all, is business, and they need to make profit on top of their costs.

    Anyways, my point is that I wholeheartedly disagree with their methods. Business may be business, but it's BAD business to purposely plan things and pull strings in such a way as to wring every penny out of the customer possible. It used to be that game devs made games JUST to make awesome games; their money-earning was just compensation, not the goal. Some companies still pop out little bits of content for their games for free like used to be done back in the day (Valve comes to mind), but most won't. Nowadays, the planning process for extra game content is no longer "Hey, let's make this awesome thing for our awesome game, maybe we'll get paid for it too!" but instead is, "Hey, how can we eek some more money out of people? How about we make this little addon and charge a small fee for it? We'll make millions!"...Honestly, I really do believe that independent developers are really the only trustworthy game developers anymore.

    Anyways, that's enough of my partly-incoherent rant. Sorry for bad grammar if such occurred. Also, sorry for the run-on sentences that DID occur.

    -Kyle Evans. @piccolo113 on twitter :D

    P.S. Kotaku just posted this today. Thought it may deliciously complicate matters even further: http://kotaku.com/5892307/mass-effects-controversial-day+one-dlc-is-on-the-disc-video-alleges?utm_campaign=socialflow_kotaku_twitter&utm_source=kotaku_twitter&utm_medium=socialflow

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  4. Companies like to exploit the fact that buyers will want more. The reason? To put more money in their wallets. It started with either Elder Scrolls III: Morrowind. I say that because that's as far back as I can remember since I happen to like game's alot and that's when I started noticing at the time why I should have gotten the expansion's "Tribunal" or "Bloodmoon" WITH the game itself?

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    1. ALL the DLC that Bethesda made for Morrowind was free. Tribunal and Bloodmoon were proper expansion packs. They included massive areas to explore and entirely new stories to follow.

      The current DLC mindset started with Oblivion when Microsoft wouldn't allow Bethesda to release free content over Live. They'd decided that it wouldn't be fair to give PC players the same content for free, so everyone was charged.

      All in all, Microsoft started the DLC market as it is today. And people get mad when they see someone use "M$" as an abbreviation for Microsoft....

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